Access Unlimited specialise in providing engineer
scheduling systems. We have core Web based products
which have been written in such a way that customising
to meet your exact needs is straight forward.
Using standard Microsoft tools such as .NET, SQL
Server ensures ease of use and deployment. The
system will:
- Scheduling Engineers against
their Skills, Location and Job.
- Uses intergrated post code software for engineer
and job tracking.
- Dynamically reschedules jobs as new jobs are
entered, cancelled or altered.
- Give job costs against travel time. Therefore
the lowest cost for a job will always be selected.
- Can have variable booking slots going as many
months ahead as you wish.
- Can send text messages to your customers for
example thanking them for their order, giving
the date and time of visit, reminding them the
day before of the next day's visit and advising
them on the day that the engineer is on his
way.
- Support PDA's via the web.
- Can customise the scheduling screen by end
user reflecting the way certain jobs are handled.
- Produces job invoicing.
- Can interface to your exisiting finance systems.
- Has its own inventory system for the allocation
of materials to jobs.
- Provides Management Reporting.
- Informs of service level agreement status.
- Warns when S.L.A's are likely to be exceeded.
Communications
Communicating with your customers and workforce
are critical elements for an efficient and profitable
business. Real time distribution of jobs and the
collection of job completion details is achieved
by:
- The use of the Web to communicate to PDA's
- Sending text messages automatically to customers
and engineers advising of order status, engineer
arrival times and completion details.

For more information please contact
us